FAQ & Blog Posts

BestHospice.com connects you with verified hospice, palliative, and home health care providers in your area. Enter your ZIP code and care needs to see local providers and contact them directly.

Yes. The platform is free for families. Providers pay to be listed, so families never pay to search or contact providers.

Immediately. You can view provider options as soon as you enter your ZIP code. Many providers respond within hours, and urgent needs can often be addressed within 24–48 hours.

Hospice focuses on comfort near end of life. Palliative care supports symptom relief at any stage of serious illness, alongside treatment. Home health provides medical support at home for recovery or chronic care needs.

Yes. Hospice requires a physician certification of terminal illness (generally a 6‑month prognosis). You do not need a referral to browse providers or ask questions.

Compare location, services, availability, experience with your condition, insurance acceptance, and reviews. Contact 2–3 providers to ask questions before deciding.

Verified providers have confirmed licensing and business credentials. We periodically re‑verify to help ensure accuracy.

When available, provider pages may include reviews or quality indicators to help you compare options.

Ask about services, coverage area, start time, experience with your condition, insurance accepted, out‑of‑pocket costs, 24/7 availability, and care team details.

Hospice is often fully covered by Medicare and many private plans. Costs without insurance vary by provider and level of care.

Yes. Medicare Part A generally covers hospice services when eligibility is certified by a physician.

Many providers offer sliding‑scale or charitable care. Contact providers directly to discuss options.

Coverage depends on your plan. Medicare may cover home health if you meet criteria; palliative coverage varies by insurer.

Most providers conduct an intake call, schedule an assessment, build a care plan, and begin services—often within 24–48 hours.

Yes. You can change providers at any time. A new provider can help coordinate the transition.

Use our listings, reviews, and FAQs, and speak with multiple providers. Admissions teams can also explain services in detail.

We take privacy seriously. Contact details are shared only with providers you contact through the platform.

We serve many areas nationwide. Enter your ZIP code to see current coverage, and check back as we expand.

Try nearby ZIP codes or contact us at contact@besthospice.com so we can prioritize coverage in your area.

Families searching for care in your service area can view your listing and contact you directly. You receive leads via email (and SMS if enabled).

Current tiers are Verified ($250/mo), Featured ($375/mo), and Priority ($500/mo). Tier benefits are shown on the Provider Billing page.

No setup fees. You can change or cancel your plan at any time.

Contact providers@besthospice.com for any current guarantees or promotional offers.

Lead volume depends on your location, service radius, and demand. We’ll help you estimate volume for your market.

Leads include care type, location, and contact details submitted by families seeking services.

Leads are matched by location and care type. Higher tiers may receive earlier notifications.

Yes, families often receive options so they can compare providers.

We recommend responding within hours. Faster responses generally convert better.

Lead notifications are sent by email and can be viewed in your Provider Dashboard.

Your listing includes your contact info, location, service radius, website, and plan tier.

Yes. Updates can be made through the Provider Dashboard or by contacting support.

Verification confirms your business and licensing details. Contact providers@besthospice.com to begin.

Not yet. This is on the roadmap.

Best Hospice uses flat monthly pricing rather than per‑admission fees, which can make costs more predictable.

Yes. Most providers use multiple marketing channels.

Contact providers@besthospice.com to discuss multi‑location pricing.

We do not currently offer exclusive territories.

Email support and dashboard help are available. Contact providers@besthospice.com.

We can share best practices and tips for faster lead response.

Your Provider Dashboard lists leads and activity for your account.

Contact support to pause or change your plan.

Providers must maintain appropriate licensing and accurate listing information.

We review complaints and work with providers to resolve issues.

We follow privacy and security best practices and share lead details only with selected providers.

Start on the Provider page and follow the signup steps, or email providers@besthospice.com.

You can cancel or change plans by contacting providers@besthospice.com.

We do not offer a free trial at this time. Contact us for current promotions.

Email providers@besthospice.com or contact@besthospice.com for help.

BestHospice.com is an independent marketplace that connects families with verified care providers.

Providers pay a monthly subscription to be listed. Families never pay.

We focus on hospice, palliative, and home care, provide instant listings, and use flat monthly pricing for providers.

Yes. Email contact@besthospice.com with the provider name and location.

We are expanding nationwide. Check your ZIP code for current coverage.

Providers can update profiles, and we periodically review listings for accuracy.